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My HomeDry
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Multi-Unit Water Damage Drying

Multi-unit water damage affects more than one flat, room, tenancy or property zone. It requires a technical plan that separates the source area, communal construction and each affected unit while maintaining one coordinated record.

My HomeDry creates zone-specific assessment and monitoring arrangements. The managing agent, freeholder or authorised property lead remains responsible for access and stakeholder authority.

Zone and unit schedule

Each unit or communal area can have its own access contact, affected materials, monitoring points, equipment and status.

Stakeholder responsibility matrix

The instruction should identify who approves communal work, who communicates with residents, who receives reports and how separate insurers or claims contacts are handled.

Access delays affect the programme

A dry reading in one accessible unit does not resolve an adjoining area that cannot be entered. Outstanding access should be shown clearly in progress updates.

Discuss this situation with My HomeDry

Call with the property postcode, source of water and areas affected.

Frequently asked questions

No. This is the technical drying service. The Property and Block Management page covers the ongoing managing-agent relationship.

Related information

Where My HomeDry works

My HomeDry operates from Sutton Coldfield and considers residential, commercial, managed-property and insurance-related water damage instructions throughout the East and West Midlands. Attendance depends on the property location, incident requirements and current operational capacity.

Several units affected by one incident?

Call with the building layout, source unit, access position and managing-agent details.

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