Services
Water Damage Restoration & Structural Drying Services
My HomeDry provides urgent assessment, water extraction, structural drying, moisture monitoring, insurance documentation and reinstatement for residential, commercial and managed properties across the West Midlands. Commercial, managed-property and insurance instructions are considered more widely across the Midlands.
Main services
Start here
The core work: emergency response, extraction, survey, structural drying, commercial drying, claim support and reinstatement. Everything else on this page feeds into one of these.
Structural Drying
Monitored drying of the building fabric — plaster, screed, concrete, timber and cavities.
View structural dryingEmergency Escape of Water Response
An escape of water is any unplanned release of water inside a building, including failed pipework, appliance connections, tanks, heating systems and internal plumbing fittings.
View Emergency Escape of Water Response detailsBurst Pipe Water Damage
A burst pipe can release a large volume of water in a short period and affect several rooms or floors before the supply is isolated.
View Burst Pipe Water Damage detailsWater Extraction After Water Damage
Water extraction removes free-standing water and water that can be mechanically recovered from affected surfaces or materials.
View Water Extraction After Water Damage detailsMoisture Surveys and Water Damage Assessments
A moisture survey establishes where water has travelled, which materials are affected and whether further investigation or drying is required.
View Moisture Surveys and Water Damage Assessments detailsResidential Water Damage Drying
This is the technical service page for drying a home.
View Residential Water Damage Drying detailsCommercial Structural Drying
Commercial structural drying is the controlled reduction of moisture retained within the building fabric of a business or managed property.
View Commercial Structural Drying detailsInsurance Claim Drying Support
A water-damage claim may involve the policyholder, insurer, claims handler, loss adjuster, plumber, drying contractor and reinstatement contractor.
View Insurance Claim Drying Support detailsWater Damage Reinstatement
Reinstatement is the repair phase after the affected structure has reached an appropriate condition for the agreed work.
View Water Damage Reinstatement detailsFind the right service
Which situation matches yours?
Pick the closest match — the linked pages explain what is involved and how the work runs.
Water is entering now
Call first — the situation is triaged before anyone attends.
The source is stopped but the building remains wet
Surveys, structural drying and monitored recovery.
This is a commercial property
Zoned drying and stakeholder communication.
This involves an insurance claim
Records, scope and monitoring information for the claim file.
Drying is complete and repairs are required
Reinstatement planned around the completion readings.
Category
Emergency and incident response
Urgent triage and drying following escapes of water, burst pipes, appliance leaks, ceiling leaks and internal flooding.
Emergency Escape of Water Response
An escape of water is any unplanned release of water inside a building, including failed pipework, appliance connections, tanks, heating systems and internal plumbing fittings.
View Emergency Escape of Water Response detailsWater Extraction After Water Damage
Water extraction removes free-standing water and water that can be mechanically recovered from affected surfaces or materials.
View Water Extraction After Water Damage detailsBurst Pipe Water Damage
A burst pipe can release a large volume of water in a short period and affect several rooms or floors before the supply is isolated.
View Burst Pipe Water Damage detailsCeiling Leak Water Damage
A ceiling leak may originate from a bathroom, appliance, pipe, roof or tank above.
View Ceiling Leak Water Damage detailsAppliance Leak Drying
Appliance leaks can be sudden or remain concealed behind fitted units for an extended period.
View Appliance Leak Drying detailsFlood Damage Drying
Flood damage can involve a large water load, several rooms and a mixture of construction materials.
View Flood Damage Drying detailsPipe Leak Water Damage
A pipe leak does not need to be dramatic to cause extensive damage.
View Pipe Leak Water Damage detailsLeaking Radiator Water Damage
Radiator leaks may come from valves, pipe connections, corrosion or concealed heating pipework.
View Leaking Radiator Water Damage detailsBoiler and Heating System Leak Drying
Boiler and heating-system leaks can affect cupboards, kitchens, plant areas, flooring, walls and rooms below.
View Boiler and Heating System Leak Drying detailsWater Tank and Loft Leak Drying
A loft tank or upper-level plumbing failure can release water above insulation and ceilings before the incident is discovered.
View Water Tank and Loft Leak Drying detailsBathroom Leak Water Damage
Bathroom leaks may come from supply pipes, wastes, baths, showers, toilets, basins or failed connections.
View Bathroom Leak Water Damage detailsInternal Drying After a Roof Leak
A roof leak can affect insulation, roof timbers, ceilings, walls and upper-floor finishes.
View Internal Drying After a Roof Leak detailsCategory
Assessment and structural drying
Moisture surveys, monitored drying programmes and equipment matched to the affected building materials.
Residential Water Damage Drying
This is the technical service page for drying a home.
View Residential Water Damage Drying detailsCommercial Structural Drying
Commercial structural drying is the controlled reduction of moisture retained within the building fabric of a business or managed property.
View Commercial Structural Drying detailsMoisture Surveys and Water Damage Assessments
A moisture survey establishes where water has travelled, which materials are affected and whether further investigation or drying is required.
View Moisture Surveys and Water Damage Assessments detailsMoisture Mapping and Monitored Drying
Moisture mapping records conditions at defined points so drying progress can be judged consistently over time.
View Moisture Mapping and Monitored Drying detailsDehumidification and Air Movement
Dehumidifiers remove moisture from the air, while air movers increase airflow across wet surfaces and through selected spaces.
View Dehumidification and Air Movement detailsUnderfloor and Subfloor Drying
Water can remain beneath a floor after the surface has been wiped, extracted or appears dry.
View Underfloor and Subfloor Drying detailsConcrete Floor Drying
Concrete can retain moisture after the surface appears dry, particularly where water has remained beneath coverings or moved across a slab.
View Concrete Floor Drying detailsScreed Drying After Water Damage
Floor screed can retain moisture beneath coverings and within insulated floor systems after a leak.
View Screed Drying After Water Damage detailsTimber Floor Drying
Timber flooring can absorb moisture, swell, cup, distort or trap water within the floor build-up.
View Timber Floor Drying detailsPlaster and Plasterboard Drying
Plaster and plasterboard respond differently to water depending on construction, exposure time, contamination and whether insulation or voids sit behind them.
View Plaster and Plasterboard Drying detailsBasement and Cellar Water Damage Drying
Basements and cellars can be difficult to dry because they are below ground, have limited ventilation and may contain dense masonry, concrete and stored contents.
View Basement and Cellar Water Damage Drying detailsCategory
Residential property services
Drying for flats, HMOs, landlord, tenant, vacant and multi-unit residential situations.
Water Damage Drying for Flats and Apartments
An escape of water in a flat can affect the source apartment, neighbouring units, communal areas and rooms below.
View Water Damage Drying for Flats and Apartments detailsHMO Water Damage Drying
Water damage in an HMO can affect several occupants, bedrooms, shared bathrooms, kitchens and common areas.
View HMO Water Damage Drying detailsWater Damage Services for Landlords
A landlord dealing with water damage needs to control the source, protect the property, communicate with the tenant and establish whether the work is private or insurance-supported.
View Water Damage Services for Landlords detailsVacant Property Water Damage Drying
A leak in a vacant property may remain undiscovered for hours or days, allowing water to travel through several rooms and materials.
View Vacant Property Water Damage Drying detailsMulti-Unit Water Damage Drying
Multi-unit water damage affects more than one flat, room, tenancy or property zone.
View Multi-Unit Water Damage Drying detailsCategory
Commercial property services
Office, retail, hotel, school, warehouse and industrial water-damage drying, planned around continued operation.
Office Water Damage Drying
Office water damage can affect suspended ceilings, partitions, carpet tiles, raised-access floors, meeting rooms and electrical or IT areas.
View Office Water Damage Drying detailsRetail Water Damage Drying
Water damage in retail premises can affect customer areas, stockrooms, flooring, display units, ceilings and adjoining units.
View Retail Water Damage Drying detailsHotel Water Damage Drying
Hotel water damage may affect guest rooms, bathrooms, corridors, kitchens and public spaces across several floors.
View Hotel Water Damage Drying detailsSchool Water Damage Drying
Water damage in a school can affect classrooms, corridors, halls, kitchens, toilets and administrative areas.
View School Water Damage Drying detailsWarehouse Water Damage Drying
Warehouse water damage may follow sprinkler activation, roof ingress, internal pipe failure or water entering at loading areas.
View Warehouse Water Damage Drying detailsIndustrial Water Damage Drying
Industrial water damage can affect workshops, production areas, plant rooms, offices, concrete floors and exposed blockwork.
View Industrial Water Damage Drying detailsCategory
Insurance, claims and reporting
Drying documentation, loss-adjuster support, progress and completion information for the claim file.
Drying Documentation for Insurance Claims
This page covers the service of compiling the documentation pack.
View Drying Documentation for Insurance Claims detailsDrying Support for Loss Adjusters
This page is written for loss adjusters and assessors reviewing or instructing a drying scope, rather than for policyholders..
View Drying Support for Loss Adjusters detailsInsurance Claim Drying Support
A water-damage claim may involve the policyholder, insurer, claims handler, loss adjuster, plumber, drying contractor and reinstatement contractor.
View Insurance Claim Drying Support detailsCommercial Insurance Water Damage Drying
Commercial water-damage claims require clear authority, scope, access and communication between the policyholder, property team, insurer and loss adjuster.
View Commercial Insurance Water Damage Drying detailsDrying Progress Reports
This page covers interim reporting only — the updates issued while equipment is still running.
View Drying Progress Reports detailsDrying Completion Reports
This page covers the closing stage only — the report issued when the drying programme ends.
View Drying Completion Reports detailsCategory
Recovery and material decisions
Controlled removal of unsalvageable materials, mould-risk reduction and coordination of repairs.
Controlled Removal of Unsalvageable Materials
Controlled removal is the planned opening-up or removal of materials that cannot reasonably be retained, prevent access to concealed moisture or have lost the condition needed for safe reinstatement.
View Controlled Removal of Unsalvageable Materials detailsWater Damage Reinstatement
Reinstatement is the repair phase after the affected structure has reached an appropriate condition for the agreed work.
View Water Damage Reinstatement detailsReducing Mould Risk After Water Damage
Mould risk increases when building materials remain damp and conditions support growth.
View Reducing Mould Risk After Water Damage detailsWhere My HomeDry works
My HomeDry is based in Sutton Coldfield and provides specialist water damage restoration and structural drying primarily across the West Midlands. Commercial, managed-property and insurance-related instructions are also considered more widely across the Midlands. Attendance depends on the property location, incident requirements and current operational capacity.