My HomeDry Advice & Guides
Straightforward advice about leaks, water damage and drying
Practical guides written by people who spend their working lives in water-damaged properties. No jargon, no scare stories — just what usually happens, what to do about it, and when it is worth getting someone in.
Emergency advice
What to do right now, in the first hour, while water is still coming in.

What to do after a burst pipe
A calm, practical order of actions for the first hour — stopping the water, staying safe and recording what happened.
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Water coming through the ceiling
What to do right now — safety first, then finding the source, then recording it. Includes when to stay out of the room.
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Leaks & water damage
Understanding where water goes and what it affects once it leaves sight.
Drying your property
How drying actually works, how long it takes and how progress is measured.

How long does a house take to dry after a leak?
Why there is no single answer, what actually changes the timescale, and why 'it feels dry' is not the same as dry.
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How can you tell if a wall is still wet?
The visible signs worth noticing, what they do and do not prove, and why appearance alone is an unreliable test.
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Should you use a dehumidifier after a leak?
What a dehumidifier really does, when it helps, and why putting one in the middle of a room is rarely enough on its own.
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What actually happens during structural drying?
The full process explained step by step — inspection, assessment, extraction, equipment, monitoring and completion.
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Insurance & documentation
General guidance on escape-of-water claims and the records worth keeping.

Does home insurance cover escape of water?
What 'escape of water' usually means on a UK policy, what tends to be covered, and what to have ready before you call your insurer.
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What information should you keep after water damage?
A practical record-keeping checklist — photographs, dates, reports, receipts and correspondence, organised as a simple timeline.
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Moisture & mould
Why mould follows water damage and what genuinely resolves it.
Where My HomeDry works
My HomeDry operates from Sutton Coldfield and considers residential, commercial, managed-property and insurance-related water damage instructions throughout the East and West Midlands. Attendance depends on the property location, incident requirements and current operational capacity.
Not sure what you are dealing with?
Call with the property postcode and a description of the leak — we will tell you honestly whether you need us.

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