· 10 reviewsWater Damage Drying for Flats and Apartments
An escape of water in a flat can affect the source apartment, neighbouring units, communal areas and rooms below. Access, responsibility and insurance can involve leaseholders, landlords, tenants, managing agents and freeholders.
This page is for individual-flat and apartment incidents. Multi-unit technical drying across several affected properties is covered separately.
Water moving between units
Water can pass through floors, walls, service risers and ceilings. Each affected unit may require its own access, photographs and monitoring points.
Who can authorise the work?
The person requesting attendance should clarify authority for the affected flat and any communal areas. Managing-agent or freeholder approval may be needed for shared construction.
Several insurers may be involved
Buildings, contents, landlords and individual leaseholders may have separate policies. My HomeDry records contractor information but does not allocate legal or insurance responsibility.
Discuss this situation with My HomeDry
Call with the property postcode, source of water and areas affected.
Frequently asked questions
Where My HomeDry works
My HomeDry operates from Sutton Coldfield and considers residential, commercial, managed-property and insurance-related water damage instructions throughout the East and West Midlands. Attendance depends on the property location, incident requirements and current operational capacity.
Water damage affecting a flat or apartment?
Call with the source unit, affected units and managing-agent details where available.